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Shipping and availability

CONVENIENTLY TO YOUR DOOR

Fast delivery

from just 69 CZK

in 95% of cases delivery by the next business day after dispatch

AlzaBoxes and pickup points -> pick it up whenever you need to
Delivery to address -> get your order delivered right to your door

Transport - Czech Republic

In our e-shop, we offer several delivery options to make your shopping experience as convenient as possible. You can choose home delivery, a pickup point, or personal collection. 

You can always see the current shipping cost in the second step of the shopping cart.

The shipping cost depends on the total weight of the shipment and the selected carrier.

👉 If you want to add something to an already placed order, send us an email or give us a call.

Packeta

AlzaBoxes / pickup points

  • up to 5 kg -> 79 CZK
  • over 2,000 CZK -> free
  • 5–15 kg -> 129 CZK
  • over 2,500 CZK -> free

Balíkovna

AlzaBoxes / pick-up points

  • up to 15 kg -> 69 CZK
  • over 2,000 CZK -> free
Cash on delivery only 30 CZK

Balíkovna to address

Delivery to address

  • up to 20 kg -> 129 CZK
  • 20-30 kg -> 159 CZK
  • 30–50 kg -> 199 CZK
  • over 3,000 CZK -> free
Cash on delivery only 40 CZK

Personal collection at the e-shop pickup point

Nellcar car service complex - Praskačka 225, 503 33

  • You can also pick up your order in person. However, please note that this is only a collection point and we are not here at regular times.
Free
WHERE TO PICK UP IN PERSON?

PRASKAČKA PICK-UP POINT

You can pick up your goods at our collection point in Praskačka near Hradec Králové.

The address is: Praskačka 225, 503 33 Praskačka

Do you need personal advice or would you like to select items on-site? We would be happy to discuss this with you - just call the phone number above. 👆

Product availability

Availability may vary by product:

In stock and ready to ship

  • We have the goods physically in stock and usually dispatch orders within 1–2 working days.
  • Delivery to the customer typically takes 2–4 working days from the order, depending on the chosen carrier.

External warehouse (within 48 hours)

  • The goods are available at the supplier's external warehouse.
  • Orders are typically shipped within 2 business days of the order date.
  • Estimated delivery to the customer is generally within 3–5 business days.

External warehouse (up to 72 hours)

  • The goods are available at an external supplier warehouse.
  • We usually dispatch orders within 3 working days from the day of order.
  • Estimated delivery to the customer is generally within 4–6 working days.

Supplier (within 3–5 days)

  • The goods are available from the supplier.
  • We typically dispatch orders within 3 working days; in exceptional cases, no later than 5 working days from the order date.
  • Expected delivery to the customer is generally within 4–7 working days.

With the supplier (upon request)

For this item, availability must be verified by email or phone before ordering.

Pre-order

This product is new to the market / is expected to be in stock soon. The delivery time in this regard is indefinite and may range between 10–30 days.

Unavailable / Sold out

This item is not available from us or from the supplier.

Shipping - Slovakia

On our e-shop, we offer several shipping options to make your purchase as convenient as possible. You can choose delivery to your address or to a pickup point.

You will always see the current shipping cost in the shopping cart during the second step of your order.

The shipping cost depends on the total weight of the package and the selected carrier.

👉 If you want to add something to an already placed order, send us an email or give us a call.

Packeta

Z-BOXes / pick-up points

  • up to 10 kg -> 6 €
  • over €120 → free

DPD Courier

Delivery to an address

  • up to 10 kg -> €9
  • up to 30 kg -> €14.50
  • Over €160 → free

Delivery – Poland

We offer several delivery options in our online store to make shopping as convenient as possible. You can choose delivery to your specified address.

You can always see the current delivery cost in your cart, in the second step of placing your order.

The delivery cost depends on the total weight of the shipment and the carrier you choose.

👉 If you’d like to add something to an order you’ve already placed, send us an email.

DPD courier

Delivery to an address

  • up to 10 kg -> €10
  • up to 30 kg -> €15
  • from €160 → free

Individual delivery

For orders over 40 kg

  • from 40 kg -> €40

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