Shipping and availability
We offer several delivery options in our e-shop to make your purchase as convenient as possible. You can choose delivery to your address, a pick-up point, or personal collection.
You will always see the current shipping cost in your cart in the second step.
The shipping cost depends on the total weight of the shipment and the chosen carrier.
👉 If you want to add something to an already created order, send us an e-mail or call us.
FREE SHIPPING
Free shipping is automatically activated when a certain order value is reached - see below.
ZÁSILKOVNA (BOX / PICK-UP POINTS)
up to 5 kg → 79 CZK | over 2,000 CZK → free
5 - 15 kg → 129 CZK | over 2,500 CZK → free
We do not offer cash on delivery for Zásilkovna.
BALÍKOVNA (BOX / PICK-UP POINTS)
up to 15 kg → 69 CZK | over 2,000 CZK → free
Cash on delivery is available here - this service costs 30 CZK for Balíkovna (pick-up point, boxes)
BALÍKOVNA TO ADDRESS (PARCEL TO HAND)
up to 20 kg → 129 CZK | over 3,000 CZK → free
20–30 kg → 159 CZK | over 3,000 CZK → free
30–50 kg → 199 CZK | over 5,000 CZK → free
Cash on delivery is available here - this service costs 40 CZK for Balíkovna to address (courier to address)
PERSONAL COLLECTION (FREE)
📍 Praskačka 225, 503 33 Praskačka (near Hradec Králové)
Collection is possible by prior arrangement - we are not regularly here, but we always try to accommodate.
Depending on availability, goods are usually ready the same day / by the next day
On-site payment is not possible. Collection only for paid orders.
Online card payment (including Apple Pay and Google Pay)
Online bank transfer - QR code
SHIPPING – SLOVAKIA
ZÁSILKOVNA (PICK-UP POINT / Z-BOX)
up to 10 kg → 6 € | over 120 € → free
DPD Courier (HOME)
up to 10 kg → 9 € | over 160 € → free
10-20 kg → 12.5 € | over 160 € → free
20-30 kg → 14.5 € | over 160 € → free
PRODUCT AVAILABILITY
Availability may vary for individual products:
In stock for dispatch
- We have the goods physically in stock and usually dispatch orders within 1–2 working days.
- Delivery to the customer usually takes 2–4 working days from ordering, depending on the chosen carrier.
External warehouse (dispatched within 48 hours)
- The goods are available in an external warehouse. Orders are usually dispatched within 2 working days after the day of ordering.
- Expected delivery to the customer is usually within 3–5 working days.
External warehouse (dispatched within 72 hours)
- The goods are available in an external warehouse. Orders are usually dispatched within 3 working days after the day of ordering.
- Expected delivery to the customer is usually within 4–6 working days.
Supplier (dispatched within 3-5 days)
- The goods are available from the supplier. Orders are usually dispatched within 3 working days, in exceptional cases no later than 5 working days from ordering.
- Expected delivery to the customer is usually within 4–7 working days.
At supplier (on request)
For this product, availability must be checked before ordering via email or phone.
Pre-order
This product is new to the market / is expected to be restocked. Delivery time in this regard is uncertain, and can range from 10-30 days.
Unavailable / Sold Out
This product is not available from us or the supplier.